You’ve just registered a great new domain for you business,

www.yourgreatdomain.com, and as you’re ready to checkout, you’re offered terrific  deals on yourgreatdomain.net, yourgreatdomain.biz, yourgreatdomain.info, yourgreatdomain.co, etcetera, as well as cheap hosting to go with them.

For a few hundred bucks, you’re the proud owner of a dozen domains and hosting.

Now what should you do with all these sites?

Don't cut & paste content onto multiple domains and sub-domains.

If you believe simply duplicating your current website and putting the same content up on these new domains you will dominate the search engine results pages (SERPs) for your keywords and search phrases, you will be sadly mistaken!

The major search engines like Google, Yahoo and Bing frown upon having multiple sites with essentially the same content. In fact, they will think you are attempting to cheat: deceiving the search engines and gaming the system. If they do, there are severe repercussions from the search engine police.

How severe?

Your site will be “black-balled” and not appear in any search results, except for your specific business name or URL.

Obviously, this will be the exact opposite of your objective, and will damage any business big-time if you rely extensively on search engines to deliver traffic to your website. Getting on the bad side of search engines is bad for business.

There are times when using a new domain or sub-domain (part of a larger domain with sub-domain added before the top-level domain with a period, e.g. subdomain.yourgreatdomain.com.) makes good sense.

For example, if you’re selling a single product or service as part of your business, such as a book, and have a number of affiliate websites that want to send customers to a single website focusing on that one particular product and the ability to purchase it.

In this case, a sub-domain makes it easier for the customer to find what they’re looking for, without users being distracted by other products and offerings.

If you have a strong rationale to use multiple domains to promote your business, take special care that the content and information on your multiple websites is significantly different from each other.

Do not cut and paste.

Invest in developing good content and a strong sales proposition. Trying to deceive Google, Yahoo and Bing may provide some short-term gains, but you risk long-term consequences.

A key ingredient in growing your business is developing a strategic marketing plan.

Developing a strategic marketing plan is one of the most important steps a company takes to reach business goals and attain long-term growth and success, yet it is many times ignored.

An effective marketing plan supports a company’s overall business goals and objectives, with detailed marketing strategies and tactics answering the essential questions of Who? Why? What? Where? When? How? and How Much?

Who? Who is the “situation analysis” of your specific marketplace, including company background, products and/or services and the company’s mission. This also identifies key prospects by distinct market segments (Who are they? How many? Where are they located? What are their needs and values? What are their buying motives? etc.) Who also addresses marketplace issues such as: Who are your competitors? What are their strengths and weaknesses in comparison to your company? What trends, issues and opportunities exist in the marketplace, and what strategic options are available in which to benefit from them.

Why? Why focuses on your company’s specific goals and objectives, and what role marketing will play in achieving them. The best goals are S.M.A.R.T. (Specific, Measurable, Attainable, Relevant, with a Timeline for achieving them.)

What? What is the “game plan” through which marketing objectives are achieved. This determines the best marketing strategies to be used. The key aspect here is company positioning: the key benefit or promise your firm delivers; how your company is currently perceived by customers, and how it should be perceived; and how your company differentiates itself from competitors. It also forms the basis of the creative sales message that will be the foundation of your marketing.

When? When is the marketing timeline: the chronology and deadlines for meeting each task, by what date, and by whom.

How? How is the actual implementation or action plan. It specifies which marketing tools, tactics and media to use, along with timing and weight. This is where most creative work is done: advertising created, news releases distributed, brochures developed, trade shows attended, digital media created, etc.

How Much? How much refers to the budget that is necessary to fully implement your market program, and how to best allocate funds for each tactic.

Benefits of a strategic marketing plan:

• Encourages a thorough review of all factors that impact success for your business, and brings to light opportunities and pitfalls often overlooked by “winging it.”
• Provides a powerful direction and long-range view to minimize impulsive and costly decisions.
• Stimulates optimum use of marketing budget and re­sources.
• Provides an accurate market-driven foundation on which to build operating plans.
• Builds consensus and support with internal staff and departments.
• Fosters coordination and consolidation of efforts; maximizes efficiency and effectiveness.
• Empowers team members to take action appropriate and consistent with overall company goals.
• Facilitates an objective evaluation of past actions and results; fosters increased utilization of strengths, avoids repetition of mistakes, and indicates where improvement is necessary.
• Clearly delineates goals, facilitates measurement, course corrections when necessary, and recognition of superior performance.

Deirdre N. McCloskey, author of Bourgeois Dignity

In these tough economic times there has been much discussion of how to get the economy moving again: TARP, QE2, Keynesian Economics versus Supply Side Economics. Historically, however, Government is not what drives economic growth – innovation driven by intrepid entrepreneurship is the real engine.

National Review columnist Rich Lowry recently wrote an excellent article on this subject based on the book Bourgeois Dignity by Deirdre N. McCloskey, in which, she writes,

“In 1800 the average human consumed and expected her children and grandchildren and great-grandchildren to go on consuming a mere $3 a day. With their $3 a day the average denizen of the earth got a few pounds of potatoes, a little milk, an occasional scrap of meat.” The only people who enjoy more that a $3 a day existences were the few Lords and Earls of nobility, or the Bishops and Cardinals of the church – it had been this way for all of recorded history – in short, “all the world was Bangladesh.”

Literacy and life expectancy are rising – liberty is spreading
and tyranny is retreating

National Review columnist Rich Lowry expands on this excellent observation. “Then something happened that changed everything and even though the world has more than 6.5 billion more people than it did two centuries ago, starvation worldwide is at an all-time low and falling – literacy and life expectancy are at all-time highs, and rising – liberty is spreading and tyranny is retreating.

How did this happen? According to author Deidre McCloskey and expounded by Lowry, it wasn’t foreign trade (too small), it wasn’t imperialism (it didn’t enrich the ruled countries), it wasn’t the establishment of property rights (they had existed before), and it wasn’t the Protestant work ethic (hard work wasn’t new).

It was simply a new attitude toward wealth and its creation. McCloskey calls it the “Bourgeois Revaluation.” Her basic argument is that the world developed a new respect for the bourgeoisie – the creators of wealth. It afforded the shopkeeper the dignity that he had always been denied because he wasn’t a lord, a military officer, or a priest.

It began roughly 200 years ago in Holland and Britain. Combining this new dignity with liberty led to the amazing run-up in the world’s wealth over the last two centuries in contrast to what had been relative stasis throughout the rest of human history.
Innovation is the driver of wealth – the ceaseless search for
the new, the better, the cheaper.

In McCloskey’s view, many attribute this success to “capitalism,” but she argues the word is insufficient, because the mere accumulation of capital is not enough to bring about prosperity. Many kings and queens accumulated tremendous wealth, but there was no rising prosperity for their subjects, and no economic miracle ensued.

It’s innovation that’s the driver of wealth, entrepreneurial “alertness,” the ceaseless search for the new, the better, the cheaper.

While our nation struggles with 9.8 percent unemployment and the Congress and President posture to special interests that pursue anti-innovation trade and regulatory policies to protect the status-quo, Lowry and McCloskey reason that the basic recipe for economic recovery is simple, if not necessarily easy:

Celebrate, reward, and create the conditions
for entrepreneurial innovation.

You Received Some Great PR, Now What? How to Make the Most of Your Public Relations

Image savvy businesses work very hard and sometimes pay a lot of money to get positive press. However, after you’ve a great story in the media, look for ways to leverage the coverage to maximize its benefit.

I love to sail and was once featured in the Profits & Passions section of the Westchester County Business Journal. It was a great opportunity to build awareness of my business through my hobby – but I didn’t let it stop there.

Start Spreading The News

I added a synopsis of the article to my email newsletter and sent it to everyone in my email database: friends, colleagues, clients, vendors.

You would be amazed at the conversations it sparked, and the connections that ensued. That’s just one way to leverage your press. Here are some other ideas to get the most out of your PR coverage:

1. Create a sell-sheet to mail to your prospects and customers.
2. Put a copy of your press coverage and any photos on your website.
3. Refer to the story in your blogs and on social media sites. Put links to the story on your website.
4. Create a “Media & Press” section in your website. Include links to newspapers, TV, or radio stations in your market or industry. Include photographs, videos and podcasts as well.

Recycle and Refresh!

Don’t be afraid to recycle your press coverage; the more your name is out there, the more apt it is to be fresh in the minds of prospective clients, vendors, and future employees.

The bottom line is, don’t let the public relations end with the story. Use it again and again in any number of ways to get the word out on your business, product, service or event. Click here to view PDF of Profits & Passion article.

If you’re new to search engine optimization, then you probably have no idea what a meta-tag is, or the rest of the SEO jargon such as SERP, page rank, crawling, or spiders.

Here are some explanations about SEO and its terminology:

Meta-tags are bits of code embedded in a section of web pages called the head. This section contains the code to help browsers render your web page correctly. In addition, information in this section helps search engines understand what content is contained in your website. The three primary meta-tags are the page title, keywords and description.

Crawling for Keywords

In the mid-90s two popular search engines at the time, Infoseek (now defunct) and AltaVista (owned by Yahoo!), first popularized the keywords tag, used to determine what topic and content each website page provided. However, spammers began gaming the system by stuffing meta-tags with keywords containing no relevance to the website’s content, and hence meta-tag importance was diminished in determining how high a website would rank in search results.

Content is King

In terms of search engine rankings, content reigns supreme. If you want your website appear to high in search rankings results for specific keywords and phrases, they must appear within the content of your website.

How often keywords appear and how they fit into your overall business message is exactly where a SEO professional can provide real benefit. These professionals can accurately choreograph where and when specific keywords are placed, so that your business can be found by potential customers searching for you.

When you provide valuable content, readers will recognize this and return to your site as the authoritative source for their needs. Providing consistent, valuable content will establish you as a leader in your industry, and provide a reliable source when customers are ready to purchase.

An Opportunity to Promote Your Business

The main purpose of keyword meta-tags is to support content in search results. The description meta-tag has little impact in how well your website is ranked, but does provide an important function: search engines display the text of description meta-tags under the page title in the search engine results pages (SERPs). Instead of repeating keywords with boring copy, use this opportunity to sell and differentiate your company from other websites on search engine results page (SERP).  As in any advertising sales message, making a creative, compelling argument for your business will do wonders for the amount of web traffic generated from search engines.

SEO ensures your website is found!

Building or revamping a website can be an arduous task, as there are many aspects to address: finding a designer, choosing designs, colors, functionality, hosting options, creating content, hiring someone to write content, program, etc. Often search engine optimization is last on the list, if on that must-do list at all.

Make Search Engine Optimization a Priority

While you’re focused on getting your website up and running, don’t let SEO become a rainy-day task to be put off until later. Later may never come, and you will soon wonder why people are not visiting your new and improved site.

If an objective of your website is to drive traffic from search engines, meaning a search on Google, Yahoo, Ask or Bing culminates with your website high on the list of results, then SEO must be a mandatory part of your initial planning.

It is easy to spend thousands of dollars and hundreds of hours developing a decent website, but what will it matter if no one can find you? Regardless of how fabulous and functional your new site is, the effort will be futile if search engines cannot index your website.

What is Indexing?

Search engines develop automated programs, called robots or spiders that crawl the web searching for content. These automated programs follow links from one web page or website to another, continuously seeking new content. When new material is discovered, the programs index, or save, all information found. Then, when a prospective customer types words or phrases into a search engine, the matching information saved is reported in the results page.

Your overriding goal should be to have your website appear first and foremost in the Search Engine Results Page (SERP) the person sees on their browser.

How high your website appears in the search results depends on how relevant your website’s information is to algorithms and programming factors used to rank the comparable importance of your website within the web universe. That rank is impacted by as many as a hundred factors that search engines keep top-secret. It’d be easier obtaining the Coke recipe than cracking the search engine algorithms and programming.

7 Pitfalls to Avoid When Optimizing Your Website:

1. Hiring a writer who doesn’t understand SEO. Content is king. If your content doesn’t support the search terms that drive traffic to your site, you’ll end up having to rewrite the text later, costing more time and money.
2. Hiring a web designer who only works in Flash. Search engines cannot index content of Flash sites, regardless of how fancy, flashy and innovative they appear. This is a major disadvantage, and will probably result in your complete site being recoded in search engine friendly HTML.
3. Hiring a programmer who uses Ajax or other code language that search engines can’t read and don’t recognize.
4. Not including basic page titles, descriptions and keywords in your websites meta-tags. This is SEO 101, but you’d be amazed how many websites don’t incorporate this key information.
5. Going the do-it-yourself route and using free templates offered by your hosting service to build your website. Many times these use frame architecture, which again search engines can’t read.
6. If you’re hiring a SEO firm, check them out.  Get someone reputable with proven results.
7. As mentioned in my previous SEO blog tip, stay away from SEO firms that promise results that seem too good to be true. They may be using use “Black Hat” SEO methods that may deliver short-term results, but cost you more in the long-run.

The vast number of emails I get from SEO companies promising to get my website on page 1 of Google is quite amazing. These firms must not be doing their homework because my website is already on page 1.

Most often, SEO experts who spam your inbox are snake-oil salesmen reincarnated, using unethical techniques to drive search ranking up. If you’re a novice to search engine optimization, you may be tempted to contact one of these firms – especially those who offer an enticing ploy of not charging until they achieve vague result. The problem is that in search engine optimization there is the right way (“White Hat” methods) to achieve good results, and the wrong way (“Black Hat” methods).

Black Hat Methods Can Get You Blacklisted

SEO firms that employ “black hat” methods such as keyword stuffing, hidden text, cloaked and doorway pages, link farming, and blog spamming, can indeed improve your search rankings short-term, but these techniques violate search engine terms of service, putting your website at risk of being banned. Search algorithms identify SEO trickery and will eventually blacklist your site from future searches, keeping potential customers from being able to find you. It happens every day, and quite often business don’t even realize it until much later.

Costly fees necessary to reinstate your site’s SEO status and integrity

One day your website appears on page 1 of Google and you happily pay the charlatan’s SEO fee; the next day, your website has been “blacklisted” and doesn’t appear on any search engine. Now that great deal is going to cost you more money, time and resources to correct the damage done.

The first clue a SEO firm may be unscrupulous is the fact they promote themselves via unsolicited emails; if they market their own company by using unethical spam techniques, how ethical will they be in their SEO practices to promote your company? Not very, so remain diligent and discerning when choosing a firm to do search engine optimization for your business website.

Social Media needn't be overwhelming!

Back in the good ol’ days of the web (circa 2004), it was so easy for businesses to market via the internet; all that was necessary was a functional website. But the advent of social media has made a dramatic impact with online marketing— and in a good way. Social media is, for the most part, free, saving many marketing dollars. But just because it is free, doesn’t make it easy or cost-free, if your time is valuable. So before you jump into the social media frenzy, do your research and discover where your time and resources are best spent. A little research on the front end will save you a lot on the back end.

Use the Freebies

1. Use the free sites. Free, online networking services like Facebook, Twitter and LinkedIn are great marketing vehicles to post significant news, offers, promotions, and events for your business. For example, a seafood restaurant can promote $1 oysters and ½ price margaritas to loyal Twitter followers and Facebook fans.

Measure results, focus your efforts

2. Track your social media program. See which of the free social media sites are delivering results worthy of your continued efforts and focus; abandon those not measuring up to your goals.

Search Engine Optimization — It really does matter

3. Social media can also improve rankings on Google and other major search engines by building inbound links to content on your website. Learn how to optimize your website to improve how your website ranking, or hire a SEO (Search Engine Optimization) professional to do the job for you. Be sure they know how to integrate social media into your SEO program. Many times you can learn some great tips by seeing what your competition is doing and what’s working for them. Google your competition — if they appear on the search engine before you do, check out their site and compare what they are doing and you’re not.

Customers are greedy – Give them what they want

4. Customers are self-centered; they want to know: ‘what’s in it for me?’  Use social media to give customers expert advice, great links, and share valuable information. Don’t hype your business; instead create a dialogue by connecting with the customer. If you have something interesting to say, say it. Create a blog, webinar, or YouTube video to share what you know with your clients and potential clients.

Blogging is bragging!

5. Blogging helps customers find you. Comments on blogs don’t necessarily happen overnight, but your information will come up in an online search which potential clients will read, then click on to check out your website. Twittering and micro-blogging are popular now, but whichever you decide, do it regularly. Consistency wins out over content every time. Post on a regular basis; you may not necessarily get read, but your customers will see you’re out there and are current. And when they need you, you’ll be top of mind as someone to call.

BP Provides A Classic Case Study Of How To Screw-Up Your Brand

As many of you know, I’m a bit obsessive about branding. In my book, Branding Insights for Small Business, I cover the essential components of an effective branding strategy every successful company achieves: creating a powerful brand image, being authentic to the core values of your business and building goodwill with your customers.

It’s never easy to transcend the signal-to-noise ratio that pervades the marketplace and launch your business or product into public consciousness, and there’s that old adage, “any news is good news.”

But what if your company is responsible for the biggest natural disaster in history? That’s a life-or-death question right now at BP. As a horrified public watches images of oil-covered wildlife, ruined coastal areas and destroyed businesses, the petroleum company that once touted itself as a progressive force in environmentalism is now trying to save the tattered remnants of its corporate reputation.

When the President accuses you of “nickel and diming,” you’ve got a image nightmare on your hands

Even BP’s damage-control efforts have backfired — the company poured $50 million into an apologetic public relations campaign, then saw its efforts backfire when reports surfaced that the company was being stingy with cash compensation for people whose homes and businesses were ruined by the oil spill. Even President Obama even got involved, accusing BP of “nickel and diming the folks down here.”

Of course, few of us are multinational executives, who run  corporations operations with such far-reaching consequences. But BP’s missteps provide lessons we can all learn from:

BP spent millions advertising itself as an eco-friendly company, but had three of the largest and deadliest oil-related accidents in the past five years.

- Don’t just say you stand for something — actually STAND something. In the words of a brand strategist who wrote an op-ed for Fast Company: “Pretty logos mean nothing if your actions don’t back up what you say.” Before the oil spill, BP did a great job of positioning itself as an eco-friendly company, but as Fast Company notes, “BP has had three of the largest and deadliest oil-related accidents of the past five years.” That fact has been hammered home as repeated efforts to stop the spill have failed.

- Don’t say anything stupid. This sounds like common sense, but with an army of handlers and highly-paid public relations experts, BP’s chief executive still managed to put his foot in his mouth several times since the disaster. While BP’s share prices dropped by 30 percent and investors lost millions, CEO Tony Hayward complained, “I’d like my life back.” Earlier, he asked a New York Times reporter, “What the hell did we do to deserve this?” Sorry Tony, but when wildlife is dying and people are losing their livelihood by the thousands, people are not going to take pity on a guy who banks $8 million a year — they’re just going to get angry.

- Don’t understate things — be honest. Again, courtesy of Hayward: “The Gulf of Mexico is a very big ocean. The amount and volume of oil and dispersant we are putting into it is tiny in relation to the total water volume.” That’s a bit like saying Katrina “only” flattened one city. And it doesn’t exactly inspire confidence in oil containment efforts when the guy in charge apparently slept through his geography class.

Those are three “don’ts,” but what about the things BP should do?

That’s pretty simple — walk the talk. As I mention in my book, it’s important that your brand is built on authentic core values of the business. And these values need to permeate down to every department and employee so they know exactly what the business stands for and the promise it makes to its customers.

When BP spent millions rebranding itself as a “green” corporation a decade ago, environmental groups pointed out the company had spent more money on its image than it did on renewable energy resources. And as the story unfolds before us, it’s become obvious BP never took its responsibilities seriously beyond appearance. This is a mistake many companies make with their brand efforts: they superficially believe a marketing slogan and ad campaign will define what their company stands for. And they believe employees, shareholders and customers will simply buy into that myth. But if rumors that BP circumvented safety protocols in its deep water drilling are true, then the public backlash could be passionate and intense.

A great PR team is an essential component to any brand emergency, but it’s just as important to remember public relations is only half the battle — if a company’s actions don’t support its brand image, sooner or later that fact will be exposed, and the results could be catastrophic. Just ask Arthur Andersen.

Many have heard the marketing term U.S.P. or Unique Selling Proposition, but I would wager most don’t have a clue to its inherent value when marketing your business.

The term Unique Selling Proposition was originally developed in the 1940s by marketing guru Rosser Reeves, which he defined as the ability to communicate a distinct and unique benefit a product offers a consumer which only that specific product or service or brand can provide.

Business owners, often just assume their customers will understand what makes their business different or better than the competitors, and overlook the USP. When carefully nurtured, however, an U.S.P. will provide your company a significant competitive advantage in the marketplace.

Rosser Reeves maintained an effective U.S.P. needed to accomplish the following four objectives:

1. It must make a specific proposition to the customer: “buy this product, and you will get this specific benefit.”
2. The proposition must be unique or “perceived unique” by your customers – something your competitors don’t have or offer and would not be able to imitate easily.
3. It should be so compelling and relevant to your ideal customers that it entices them to try your product or service because it addresses their needs, fears, frustrations, or desires.
4. It must be simple and easy to articulate and communicate so your customers quickly understand that your product or service offers them unique benefits.

An excellent example of an effective USP is the famous “Got Milk.” The campaign repositioned milk, a universal staple in practically all households which had been maligned as an unhealthy, antibiotics-filled food to avoid, to the opposite: comforting scenarios of milk and cookies, as well as a nutritional drink appropriate at anytime.

The campaign stuck in the customer’s minds and was carried into the grocery store aisles while milk consumption rose dramatically. Genius!

The fact that the campaign fostered numerous copycats with Got Fish? Got Fleas? and Got Freud? only added to effectiveness of the original USP. Even President Obama’s campaign slogan of “Got Hope” mimics the original.

A strong USP (or lack thereof) for your business can be the driving force behind the success and failure. Is that really something you want to leave up to assumption? To occur haphazardly? Or instead, will you take a proactive, deliberate approach ensuring correct positioning of your product or service exactly where it needs to be for future success.