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More Ways to Grow Your Newsletter Email Lists

January 25th, 2012

We received more suggestions on ways to increase your email subscriber lists, so here they are:

  1. Practical, useful, original content. You will never collect email addresses just because you provide a newsletter “free of charge.” You must first provide content that the reader deems worthy to click, stay, and subscribe. Providing unique and valuable information first and foremost is the most important way in growing your email list.
  2. Make it easy. Add a subscription form to multiple pages of your website where it is appropriate to do so, place it in a prominent position on the page and identified clearly.

    Here is an example of a squeeze page. Notice the prominent sign-up form and video testimonial.

  3. Ask for just the basics. Request minimal information – for most newsletters, a first name and email address will suffice. The more information you request, the less likely your web visitor will subscribe to your newsletter.
  4. Provide a sample newsletter. Offer subscribers the ability to view your newsletter before they sign up. Those that like what they read will sign-up. Those that don’t would most likely unsubscribe from your email list anyway.
  5. Give away an opt-in bonuses. Create an opt-in bonus in return for subscribing. An ebook or PDF report, webinar, podcast, or downloadable or web-based software are great ways to entice new subscribers, and builds credibility as well.
  6. Include “Sign Up” button. Use a button or link within your newsletter providing a text link to your subscription page. If readers forward newsletters to others, or share online, the “sign-up” button or link will give others an immediate manner to opt-in.
  7. Testimonials. Put testimonials on your squeeze page and/or your email sign-up forms in your website. Video is very compelling medium for testimonials. If possible testimonials should include full names, locations and/or links to establish credibility.
  8. Have a Privacy Policy. Let readers know without a doubt you will never share their contact information. Have a Privacy Policy page on your web page, and provide a link to it below every opt-in form.
  9. Create a squeeze page. A squeeze page is a simple page on your website designed solely to capture opt-in emails addresses. Unlike other pages on your website with content and navigation, when a person arrives at your squeeze page, they have only two options: either sign-up or leave.
  10. Set Expectations. Let subscribers know what they will be receiving: useful information, discounts, offers from third parties, or some combination? How often will they receive emails: daily, weekly, monthly? If possible, let subscribers adjust their own preferences. Letting people know what to expect will increase your opt-in rate.
  11. Use Social Media. Post links to published newsletters on your Facebook and Twitter pages. Mention upcoming topics for future newsletters to generate additional interest.
  12. Archive past newsletters. Make it easy for subscribers to access past newsletters and provide the capability to search past newsletters by keywords and topics. A library of newsletters also builds your credibility and positions you as an authority in your particular field.
  13. Network with publishers. Publishers of other newsletters and/or print articles can provide valuable links, content, and subscribers to your own publication. This is a win-win for both, and will help to build your lists faster.
  14. Ask readers to share. Word of mouth is viral. If a subscriber finds your newsletter to be informative, ask them to share it with friends and colleagues. This is a great way of get new subscribers.
  15. Blog consistently. Blogging creates great dialogue with potential customers, and creates nice synergy with email marketing. Be sure to include a newsletter sign-up form on your blog page.
  16. Comment. Post valuable comments on related blogs. In most cases, comments are posted with a link back to your site. This is an easy way to generate new traffic and subscribers.
  17. Allow reprints. Websites and publishers actively look for high-quality content. Allow them to reprint yours as long as it’s not modified. With each reprint, your audience and exposure grows leading to new subscribers, traffic and links.

Top 5 Marketing Trends for 2012

December 28th, 2011
Cell Phone Users

For many of us, the cell phone has become an indispensable tool to conduct business, communicate, find information and entertain ourselves.

The year is wrapping up fast, and next year’s marketing trends are quickly taking shape. Some were much-hyped in 2011, but struggled to find their footing as cautious businesses dipped a toe into these new streams. Others, like social media and video, have been building momentum for a while.

For many of us – having cell phones permanently glued to our ears – it’s no surprise the most important trends will incorporate mobile devices. Expect them all to play a larger role in 2012, finding their place alongside more traditional marketing channels

1. Social Media

Social Media is no longer a teen scene. Practically all businesses are now engaged in social media in one form or another and have specific line items in their marketing budgets for this activity. This continues another trend that places less and less emphasis on traditional marketing tools, such as advertising and PR, in a company’s marketing mix. For businesses to take advantage of this trend, they should develop a well-thought-out strategy for the role social media should play in their 2012 marketing program.

2. Mobile Marketing

With the proliferation of smartphones, everyone basically carries a computer in their pocket, and both business owners and customers are spending more time online via their mobile devices, iPads and tablets. The Facebook Generation in particular is very comfortable making their purchasing decisions on the go with a quick tap to the screen. Delivering content to consumers in real time based on their location is seen as the next big wave in marketing. Imagine walking past a Starbucks and receiving a text alert with a special offer for a caramel latte.

3. Geo-Targeting and Location-Based Marketing

This trend is a great opportunity for local retail businesses to compete with their larger competitors. A growing number of local web portals, such as Yelp and Patch, make it easy for consumers to find deals and reviews right in their neighborhoods. Groupon uses email marketing to provide personalized offers targeting specific locales and demographic profiles. Creating targeted, local marketing campaigns can become a great tool for smaller retailers to cost-effectively reach their geographic markets next year.

4. Video Moves Downstream

With the abundance of low-cost, HD video cameras, smartphones and simple editing programs, anybody can produce semi-professional-looking video. No longer is video marketing just for large firms with big budgets; this effective marketing tool is now within reach of every business, allowing them to utilize compelling visual storytelling to promote their products and services.

5. Monitoring Online Business Reputations

With social media use growing exponentially and review websites like Angie’s List becoming ever more popular, it’s easy for consumers to voice their praises and complaints about products, services and businesses they interact with. Applications like HootSuite will make the process of tracking, managing and responding to online reputation issues easier. In 2012, more and more businesses will actively monitor their online reputations and have a strategy in place to deal with negative stories, posts and opinions.

14 Quick Tips to Grow Newsletter Subscriber Lists

September 24th, 2011
build newsletter subscription list

Insight Marketing tips to grow your newsletter list

Before you pay anyone for a “list” of potential newsletter subscribers, you should absolutely attempt to capture these names directly. Why not? It’s free, and you know that purchased list will cost you a bundle in cash, time, and credibility once the spambots are linked back to you.

If you build it, they will come.

This doesn’t apply to fields of dreams, but also to great subscription lists filled with names and emails that are specifically applicable to your business.

The most effective way obtain a good list is to build it yourself. And it all starts with good content. If you build it, they will come. Here’s how:

Quick, Easy Tips to Grow Subscriber Lists

1. Practical, useful, original content. You will never collect email addresses just because you provide a newsletter “free of charge.” You must first provide content worthy of their time, giving readers a reason to click, stay, and subscribe. Provide unique and valuable information first and foremost.

2. Make it easy. Add a subscription form to every page of your website, and make it easy to find. Place in the same spot on every page, clearly identified. Request minimal information: the more details you ask for, the less likely you are to capture the email address.

3. Provide a sample newsletter. Future subscribers should be able to review your newsletter before they sign up. The free sample to a free newsletter is necessary to secure capturing the email address.

4. Archive past newsletters. Archive past newsletters to build credibility as an authority in your field, while providing readers access to past information. In addition, articles with good SEO techniques can provide additional web traffic.

5. Network with publishers. Publishers of newsletters and/or print articles can provide valuable links, content, and subscribers to your own publication. This is an absolute win-win, with both of you will build your lists faster.

6. Give away opt-in bonuses. Create an opt-in bonus in return for subscribing. An ebook or PDF report, webinar, podcast, or downloadable or web-based software are great options to entice new subscribers, and builds credibility as well. Do not limit opt-ins to new subscribers; if you systematically pass on various freebies, subscribers are unlikely to leave.

7. Ask readers to share. Word of mouth is viral. If a subscriber finds your content to be informative, they will pass your newsletter to friends. This can be a good source of new subscribers.

8. Blog consistently. Blogging creates great dialogue with potential customers, and creates nice synergy with email marketing. Be sure to include a newsletter sign-up form on each blog page.

9. Comment. Post valuable comments on related blogs. In most cases, comments are posted with a link back to your site. This is an easy way to generate new traffic and subscribers.

10. Allow reprints. Websites and publishers actively look for high-quality content. Share yours, as long as it’s not modified in any way. With each reprint, your audience and exposure grows leading to new subscribers, traffic and links.

11. Include “Sign Up” button. Use a button or link within your newsletter providing a text link to your subscription page. Readers will forward newsletters to others, or share online, and the “sign-up” button or link will give others an immediate manner to opt-in.

12. Add a squeeze page. A squeeze page is a mini-sales letter for your newsletter or opt-in bonus, directly building your list. Use a powerful headline and valuable benefits to tease subscribers to sign up. Once created, a service such as WordTracker can find hundreds of targeted keywords, and then you can utilize pay-per-click from Google, MSN and Yahoo.

13. Testimonials mandatory. Put strong testimonials on your squeeze page in any format, video is most believable. To increase credibility, include full names, locations and/or live urls.

14. Establish a Privacy Policy. Let readers know without doubt you will never share their contact information. Establish a Privacy Policy web page, and provide a link to that page below every opt-in form.

What’s In A Name?

July 18th, 2011

Choose your business, product or service name wisely!

Talk about pressure: choosing the name for your company, key product, or service, may in fact be the most important marketing decision you make. Don’t take this task lightly!

Many businesses, unfortunately, put little thought into this all-important decision, settling for names that do little to enhance image or reputation. And it’s not simply small start-ups that fail at this responsibility; in fact, many large, sophisticated corporations are equally guilty of settling on generic, nondescript names.

3 Simple Rules for naming your business, product or brand

Here are 3 simple rules that will help you develop an effective name for your business, product or brand. These are guidelines, rather than hard and fast rules. And if you find a name that you really love, by all means, trust your instincts and go with it. There are always successful exceptions to every rule.

Rule 1. Avoid generic sounding names

If it sounds cliché, it is cliché, so don’t use it. Very often, businesses choose names that are generic, non-descript and overused. Avoid using words like the following:

  • General
  • Consolidated
  • International
  • Associates
  • Universal
  • World-Wide

Companies think that using these terms they will position their company as large, long established and stable, but these traits are too common and do little to differentiate itself from the competition. Which company has a stronger brand image: General Tire or Michelin?

Rule 2. Avoid initials or acronyms

Another common error is relying on initials and acronyms. This is epidemic among business today, and I can’t understand why business partners would use their initials to form the company name – other than driven more by personal ego and than sound business tactics. Not a smart move.

If you call your company the SMC Corporation, what are you communicating to your customers? Nothing! When you use initials, you lose the opportunity to quickly communicate key business elements to your customer when they first encounter your company. Don’t make it harder on your customers to know who you are!

Rule 3. Avoid names with too many words

During the 1980s, American Express wanted to expand into the brokerage services business – it purchased Shearson Loeb Rhoades and Lehman Brothers Kuhn Loeb, calling the new firm Shearson Lehman American Express. Phew! Quite a mouthful, and an example of how large, sophisticated companies make naming errors. The resulting merger so thoroughly confused customers that the brokerage business was ultimately sold to Primerica, and the firm again became known as good old American Express.

If you already have a long name, think about abbreviating or shortening it. International Business Machines, which violates Rule #1 and Rule #3, became simply known as IBM (which happens to violate Rule #2). This goes to show that there are always successful exceptions to these rules when the company is exceptional at its core business and creates a powerful brand.

Happy July 4th – Some Things to Remember

July 3rd, 2011

The Spirit of July 4th

This July 4th as we enjoy our “beer, picnics, and baseball games.” Let’s not lose sight of the fact that many of the fifty-six signers of the Declaration of Independence risked and sacrificed much in support o f the  cause of Independence.

Five signers were captured by the British

George Walton was captured after being wounded while commanding militia at the Battle of Savannah in December 1778.

Thomas Heyward, Jr., Arthur Middleton, and Edward Rutledge were taken prisoner at the Siege of Charleston in May in 1780.

Richard Stockton of New Jersey was “dragged from his bed by night” by local Tories and imprisoned in New York City’s infamous Provost Jail.

One lost a son serving in the Revolutionary Army, another had two sons captured.

Abraham Clark of New Jersey saw two of his sons captured by the British and incarcerated on the prison ship Jersey.

John Witherspoon, also of New Jersey, saw his eldest son, James, killed in the Battle of Germantown in October 1777.

Many were driven from their homes and we constantly on the run.

Thomas McKean was a delegate to the Continental Congress (of which he later served as president), President of Delaware, Chief Justice of Pennsylvania, and Governor of Pennsylvania. In a letter he wrote to his friend John Adams in 1777, he described how he had been “hunted like a fox by the enemy, compelled to remove my family five times in three months, and at last fixed them in a little log-house on the banks of the Susquehanna, but they were soon obliged to move again on account of the incursions of the Indians.”

Many had their homes and property were confiscated, vandalized and looted by the British.

Francis Lewis had his property raided, his home destroyed and wife taken prisoner and jailed for several months before being exchanged for the wives of British officials captured by the Americans.

Philip Livingston lost several properties to the British occupation of New York and sold off others to support the war effort, and he did not recover them because he died suddenly in 1778, before the end of the war.

John Hart’s New Jersey farm was looted in the course of the Revolutionary War, and had to remain in hiding.

The properties of Samuel Adams, John Hancock, Benjamin Franklin, James Wilson, Benjamin Rush, Robert Morris as well as Ellery, Hall, Clymer, Walton, Gwinnett, Heyward, Rutledge, and Middleton were also seized and occupied by the British during the war.

Some lost their fortune.

Carter Braxton, a wealthy planter from of Virginia, invested heavily in shipping, but lost his fortune when the British Navy sunk or captured most of the ships he held an interest.

One died in a duel.

Button Gwinnett of Georgia, died from wounds he received, not at the hands of the British, but of a fellow American officer with whom he duelled in May 1777.

“We must all hang together or most assuredly we will all hang separately.” Benjamin Franklin

The signers of the Declaration of Independence took a huge personal risk in daring to put their names on a document that repudiated the British throne. They had every reason to believe at the time that they might well be hanged for having done so. This was an act we should indeed remember and honor our Founding Fathers for having the courage to do. But hardships and losses were not endured by our Founding Fathers alone, but were also visited upon many of our brave forefathers who gave their lives for this noble country during its struggle for independence.

Remember: freedom is never free!

Social Media Tip #1: Establish a Social Media Marketing Strategy

June 27th, 2011

small business social media questionsThere are many aspects to consider before launching your business into the social media world of Facebook, Twitter, YouTube and LinkedIn. If you take the time to establish to really understand your social media goals and develop a strategic plan to achieve these goals, your plunge into the waters of social media will be much more successful.  Marketing strategist Lee Odden first addressed this in a great post on TopRankBlog, and it’s a post worth reading.

Here are the highlights:

Common questions asked by small businesses considering a Social Media Strategy:

“Should we develop a strategy first before engaging?”

“Should we experiment or develop a strategy as we go?”

“Is it okay to ask customers if they’d like to buy directly on social networks?”

To set up the framework for a successful social media marketing program, consider these suggestions prior to jumping in:

• Identify your business goals and how these are to be measured.

• Develop an approach and methodology to use in your Social Media program. This is essential for planning, implementation, accountability and measurement of success.

Setting Social Media Goals, Then Listening in on Conversations

The goals set for your specific business will lead you to the appropriate social media venue for success. For example, if you want to create conversations with your customers, this would require a different network than developing sales leads. Having a clear understanding of your customer needs and business goals will lead to the perfect social media platform (ie: Facebook, LinkedIn, You Tube, or Twitter), or perhaps a combination of these social media tactics.

Listen before leaping.

Once you develop social media goals, research each network and listen to the conversations happening there. You will quickly find out where your business belongs, and where you don’t. This small amount of research will provide valuable insights each social media platform, and where your customers are most engaged.

While I strongly recommend formulating a specific, permanent strategy, doing so shouldn’t deter you from diving into social media, especially if you are employed at a large corporation or organization. Trying to get an overarching social media strategy through layers of bureaucracy, can delay and even kill its implementation.

Social Media by its very nature is a fluid, ephemeral media in which you can experiment with different tactics to see which resonates with your audience. Once colleagues begin to see the fruits of your labor, you’re more apt to gain consensus and supporting data to support your strategy, creating momentum within your organization and getting the naysayers to quickly jump on board.

Search Engine Optimization Tip #5: The Truth about Search Engines

May 13th, 2011

Chances are, at some point or another, you’ve received an email from a search engine optimization (SEO) firm that promises to submit your website to thousands of search engines or hundreds of directories promising higher rankings, more visitors, more clicks.

If you fall for this ploy, you’ll find yourself out hundreds of dollars with no real value in return.

The truth is that there are only three major search engines: Google, Yahoo and Bing.

Any other site that calls itself a search engine simply returns results from one of the big three, so submitting your company website to any of these other so called “search engines” is a waste of your valuable time.

When to Submit Your Website to Google, Yahoo or Bing

You may want to submit your website to the major search engines if it is brand new, and you want your website to be included in search results as soon as possible. Honestly, this is really not necessary – and many argue that it won’t speed up the process.

The major search engines do a pretty good job of finding new content fairly quickly, and your website will soon be listed in a few days – even if you never officially submit your site to a search engine.

Search engines use programs called robots or spiders to crawl the internet looking for new content. These spiders follow links from one web page to another, and from one website to another, with complex algorithms.  When the spider encounters new content, a new page, new photograph, or a new site, it indexes the information immediately.

In other words, it records the new content and its location so when someone does a search including keywords or phrases that matches the content on that particular web page or site, that specific URL address, title and description will appear in the search results.

And your site will appear on Google, Bing, and Yahoo whether you officially submit it or not, so please – please! – don’t waste valuable time, effort, or dollars succumbing to scrupulous ploys and promises of what you can already get for free.

Web Designers Do Marketing, Printers Do Marketing; It Seems Everyone Does Marketing

April 11th, 2011
Marketing hats

Who really does marketing? Can "they" do it all?

I’m a bit annoyed that all the various companies involved in marketing say, a little too assertively, that they “do marketing.” If that sounds confusing well it’s understandable.

Marketing is such a broad term and encompasses such a multitude of services and skill sets that for most business people, someone saying they “do marketing” can be as confusing as a Chinese menu. “Marketing” is a term applied to high-level strategic planning and branding as well as getting trade show posters printed at Kinkos.

Add to this confusion the plethora of marketing, advertising and promotional tools available to promote your business, and the task of marketing your company in an effective manner can quickly become overwhelming

For example, here is a partial list of marketing and advertising tools available:

  • Advertising: TV, Radio, Cable, Magazines, Newspaper, Classified, Co-Op Advertising, Yellow Pages
  • Direct Marketing: Direct Mail, Telemarketing, Email Marketing, Newsletters
  • Marketing Communications: Brochures, Sales Sheets, Presentation Folders
  • Advertising Specialties: Promotional Items
  • Online Marketing: Search Engine Optimization, Pay-Per-Click, Website Development, Directories, Blogs, Banner Advertising
  • Public Relations: Press Releases, Articles, Event Marketing
  • Social Media: Facebook, Twitter, LinkedIn, Blogs

With such a variety of marketing avenues to take, it’s difficult for a client to decipher the most appropriate tools to use when promoting their business. Business owners often meet people who claim to do marketing, often proposing rudimentary, rather than a comprehensive marketing program, invariably tailored to their particular expertise.

For example, many advertising agencies will say they can develop a comprehensive marketing plan and strategy, but that’s not their area of expertise. And, without a doubt, advertising will be the cornerstone of their marketing recommendations, whether it’s the most effective tool to promote your specific business or not.

Marketing is not unlike seeking medical advice…

If you have a back problem and see orthopedic surgeon, she will recommend surgery because this is how she was trained to fix back problems. If you go to a chiropractor, he will conclude you’re out of alignment and suggest a regular regimen of adjustments. And a physical therapist will discern certain muscles weaker than others, causing an imbalance in your core and recommend strengthening and conditioning.

Marketing is not unlike seeking construction advice…

It’s the same process as if building a home. You’re not going to hire a plumber to design your house – you’re going to hire an architect. And the same goes for your marketing, don’t hire your public relations firm to produce a strategic marketing plan.

It’s not easy obtaining appropriate advice from a specialist in one profession, and the same is true with marketing.

It’s hard to get objective advice where there isn’t a self-serving interest.

What you really need is a marketing consultant who has the training and experience to develop an effective marketing program specific for your individual business goals and objectives.

SEO Tip #4: Don’t be Greedy with Domain Names and Stingy with Content

March 2nd, 2011

You’ve just registered a great new domain for you business,

www.yourgreatdomain.com, and as you’re ready to checkout, you’re offered terrific  deals on yourgreatdomain.net, yourgreatdomain.biz, yourgreatdomain.info, yourgreatdomain.co, etcetera, as well as cheap hosting to go with them.

For a few hundred bucks, you’re the proud owner of a dozen domains and hosting.

Now what should you do with all these sites?

Don't cut & paste content onto multiple domains and sub-domains.

Don't cut & paste content onto multiple domains and sub-domains.

If you believe simply duplicating your current website and putting the same content up on these new domains you will dominate the search engine results pages (SERPs) for your keywords and search phrases, you will be sadly mistaken!

The major search engines like Google, Yahoo and Bing frown upon having multiple sites with essentially the same content. In fact, they will think you are attempting to cheat: deceiving the search engines and gaming the system. If they do, there are severe repercussions from the search engine police.

How severe?

Your site will be “black-balled” and not appear in any search results, except for your specific business name or URL.

Obviously, this will be the exact opposite of your objective, and will damage any business big-time if you rely extensively on search engines to deliver traffic to your website. Getting on the bad side of search engines is bad for business.

There are times when using a new domain or sub-domain (part of a larger domain with sub-domain added before the top-level domain with a period, e.g. subdomain.yourgreatdomain.com.) makes good sense.

For example, if you’re selling a single product or service as part of your business, such as a book, and have a number of affiliate websites that want to send customers to a single website focusing on that one particular product and the ability to purchase it.

In this case, a sub-domain makes it easier for the customer to find what they’re looking for, without users being distracted by other products and offerings.

If you have a strong rationale to use multiple domains to promote your business, take special care that the content and information on your multiple websites is significantly different from each other.

Do not cut and paste.

Invest in developing good content and a strong sales proposition. Trying to deceive Google, Yahoo and Bing may provide some short-term gains, but you risk long-term consequences.

Must Have Elements in a Strategic Marketing Plan

February 22nd, 2011
A strategic marketing plan is the foundation to grow your business.

A key ingredient in growing your business is developing a strategic marketing plan.

Developing a strategic marketing plan is one of the most important steps a company takes to reach business goals and attain long-term growth and success, yet it is many times ignored.

An effective marketing plan supports a company’s overall business goals and objectives, with detailed marketing strategies and tactics answering the essential questions of Who? Why? What? Where? When? How? and How Much?

Who? Who is the “situation analysis” of your specific marketplace, including company background, products and/or services and the company’s mission. This also identifies key prospects by distinct market segments (Who are they? How many? Where are they located? What are their needs and values? What are their buying motives? etc.) Who also addresses marketplace issues such as: Who are your competitors? What are their strengths and weaknesses in comparison to your company? What trends, issues and opportunities exist in the marketplace, and what strategic options are available in which to benefit from them.

Why? Why focuses on your company’s specific goals and objectives, and what role marketing will play in achieving them. The best goals are S.M.A.R.T. (Specific, Measurable, Attainable, Relevant, with a Timeline for achieving them.)

What? What is the “game plan” through which marketing objectives are achieved. This determines the best marketing strategies to be used. The key aspect here is company positioning: the key benefit or promise your firm delivers; how your company is currently perceived by customers, and how it should be perceived; and how your company differentiates itself from competitors. It also forms the basis of the creative sales message that will be the foundation of your marketing.

When? When is the marketing timeline: the chronology and deadlines for meeting each task, by what date, and by whom.

How? How is the actual implementation or action plan. It specifies which marketing tools, tactics and media to use, along with timing and weight. This is where most creative work is done: advertising created, news releases distributed, brochures developed, trade shows attended, digital media created, etc.

How Much? How much refers to the budget that is necessary to fully implement your market program, and how to best allocate funds for each tactic.

Benefits of a strategic marketing plan:

  • Encourages a thorough review of all factors that impact success for your business, and brings to light opportunities and pitfalls often overlooked by “winging it.”
  • Provides a powerful direction and long-range view to minimize impulsive and costly decisions.
  • Stimulates optimum use of marketing budget and re­sources.
  • Provides an accurate market-driven foundation on which to build operating plans.
  • Builds consensus and support with internal staff and departments.
  • Fosters coordination and consolidation of efforts; maximizes efficiency and effectiveness.
  • Empowers team members to take action appropriate and consistent with overall company goals.
  • Facilitates an objective evaluation of past actions and results; fosters increased utilization of strengths, avoids repetition of mistakes, and indicates where improvement is necessary.
  • Clearly delineates goals, facilitates measurement, course corrections when necessary, and recognition of superior performance.